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Frequently Asked Questions

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Do you do online therapy?

  • Yes, we'll meet online through a secure, confidential, HIPAA-compliant video conferencing platform.

Can we meet in-person? ​

  • Yes, I have an office in Manhattan (NYC).​​

How often will we meet?

  • Therapy sessions are generally once a week.

    • During challenging times, we may meet more often.

    • As we prepare to end therapy, we may meet less often.  

  • If you'd like to meet at an intensive pace (longer sessions, twice a week, for 2 to 5 weeks), we can do that, too.

How long will therapy last?

  • That is largely up to you, your needs, and your goals.  My therapy style allows for us to focus on short-term and long-term issues as they arise in your life, and people often continue with me for several years.   

    • To use a car metaphor, you are in the driver's seat, while I act as your navigation/GPS - you can choose to slow down, speed up, change directions, or stop our journey at any time.

    • Learn more about my approach here: What Happens in Therapy?

Can I use my insurance?

  • I'm an out-of-network healthcare provider.

  • If you have a PPO or POS health insurance plan, you may be able to use your out-of-network benefits and get partially reimbursed for therapy charges (see below).

    • Typical out-of-network benefits will reimburse 50-80% of therapy charges, after any yearly deductible is met.

How do I find out if (or how much) I can get reimbursed?

  • You'll need to contact your health insurance company (call the Member Services ​number listed on the back of your card or log in to their website), and ask them the following:
    • "Do I have out-of-network coverage for outpatient psychotherapy?"

    • "What is my deductible, and have I met it yet?"

    • "What is my coinsurance​?​" (​Coinsurance = % of the bill that will not be reimbursed after the deductible is met)

How much does therapy cost?**

  • Standard 50-minute session: $250

  • 75-minute session: $300 

  • 90-minute session: $350

  • Group Therapy: varied, from $10 to $100 per hour

**About my fees:
 

  • When working with me, you are not only paying for our time together in a therapy session.  Your session fee also covers the work I do throughout the week to provide you with the quality of care you deserve, including: 

    • Email correspondence regarding administrative matters

    • Coordination and collaboration with your other healthcare providers, as appropriate

    • Brief phone calls in cases of mental health crisis

    • Research, educational courses, and professional training 

    • Consultation with industry experts

    • Record-keeping

  • For anyone who cannot afford my full fee, I maintain a waiting list for reduced-fee therapy. 

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FAQs - Video
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©2025 Joelle Fanciullo, MA, LCSW

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